Senior
Product Operations
Manager30k-60k · 14薪
北京本科及以上5-10年用户留存C端产品运营
Role Overview:
We are looking for an experienced Senior Product Operations Manager specializing in cross-border payments. You will play a pivotal role in enhancing operational efficiency, product optimization, and driving strategic initiatives across product lifecycle management. Your expertise will be crucial in bridging the gap between product, engineering, customer success, and operations teams, ensuring optimal product performance and customer satisfaction.
Job Responsibilities:
Lead product operational strategies to streamline processes for cross-border payment solutions.
Collaborate cross-functionally with product management, engineering, compliance, and operations teams to successfully execute product strategies and enhance performance.
Monitor product performance metrics, analyze trends, and provide actionable insights for improvement.
Develop and implement operational processes to improve product scalability, reliability, and customer experience.
Drive strategic initiatives and cross-functional projects from planning to execution.
Serve as an internal expert on cross-border payments, ensuring product alignment with market standards and regulatory requirements.
Facilitate knowledge sharing, training, and documentation to support team proficiency and product adoption.
Qualifications:
Bachelor's degree in Business, Finance, Engineering, Economics, Statistics or related fields.
5+ years of relevant experience in product operations, product management, or related fintech roles, with demonstrated expertise in cross-border payment systems and transaction processes.
Proven track record of leading successful cross-functional initiatives and optimizing operational workflows.
Strong analytical capabilities; proficient in data analysis tools to inform strategic decisions and operational enhancements.
Exceptional communication, stakeholder management, and problem-solving skills.
Fluent proficiency in both Chinese and English is required.
Why Join Us:
Highly competitive compensation and comprehensive benefits package.
Collaborative and inclusive environment promoting innovation, professional growth, and career development.