As the Field Application Manager for Greater China, you will serve as the technical leadership backbone for our regional engineering operations. You will lead a high-performing team of Field Application Engineers (FAEs) across China and Taiwan, ensuring seamless technical support throughout the sales process and acting as a critical bridge between our regional customers and Global Business Units (BUs), manufacturing, and development.
More specifically, you will:
- Lead Field Technical Support: Manage and mentor the FAE team to resolve customer technical problems during project development. You will oversee the delivery of system solution selling and ensure all technical documentation is prioritized and ready for market workshops and seminars.
- Drive Regional Business Growth: Partner with Account Managers to set goals for increasing the new project pipeline. You will track milestones from design-in to design-win and collaborate with Marketing and BUs to promote products from a technical perspective.
- Optimize Channel Management: Provide technical training to distributors to improve their competency and work closely with Distribution Sales Managers (DSMs) to track projects. You will also proposal and manage Independent Design Houses (IDHs) for relevant product applications.
- Act as a Bridge between Field & other teams: Collaborate with Business Units/Sales and Marketing on resource deployment for the Greater China market. You will analyze market trends and competitive solutions to influence new product definitions based on regional customer needs.
- Execute Team Development: Set clear goals and expectations for the FAE team, driving resource allocation in coordination with the Regional Sales Manager. You will focus on talent development plans to elevate the team’s technical competency and soft skills.
Your profile
- A professional background in technical leadership or senior engineering operations, such as a Lead FAE or Application Engineering Manager role.
- Proven expertise in leading and managing engineering teams to provide post-development support and system-level solutions.
- Strong business acumen with the ability to analyze industry trends, market forces, and competitive landscapes to drive design-win outcomes.
- Exceptional organizational excellence and the ability to prioritize resource allocations across multiple high-stakes projects in China and Taiwan.
- Effective communication skills in English and Mandarin, with the ability to act as a professional interface between regional field teams and global manufacturing/development hubs.
- Rigorous attention to detail regarding project milestones, technical documentation, and regional market strategy.